Freud announces successful Local Authority led Universal Credit pilots

Published on Friday, 31 August 2012 16:51
Posted by Scott Buckler

Local authority led pilot projects that will support people to claim Universal Credit were named by Lord Freud, Minister for Welfare Reform, today

Twelve pilots will run from Autumn 2012 to explore how local expertise can support residents under Universal Credit, setting examples for other local authorities across the country.

The pilots, spread across Great Britain, will include help for claimants to build online skills to claim Universal Credit and look for jobs, as well as to develop financial management skills.

The pilots include:

  • Birmingham City Council's pilot will introduce a digital logbook of government services for residents and highlight those who need extra support with financial skills and digital literacy.
  • A joint bid from Melton and Rushcliffe Borough Councils will identify the most vulnerable members of the community in order to provide support in increasing financial inclusion and get customers ready for work, working with the local voluntary sector and the county council
  • Oxford City Council will build on their work with DWP as a Direct Payment Demonstration Project to work with residents not in contact with Jobcentre Plus.
  • North Dorset District Council will work with a credit union, Citizens Advice, DWP and the social housing provider Spectrum to provide money advice, budgeting support and employment skills for people living in remote areas.

Lord Freud said:

"We know some people will need support when they first claim Universal Credit and these projects will highlight how councils can use their local expertise to help residents."

"Helping people to claim online can combat social exclusion; getting online can improve people's jobseeking skills and help people get ready for the modern workplace as well as giving them the ability to shop, bank or use many internet services for the first time."

Sir Merrick Cockell, Chairman of the Local Government Association, said:

"Universal Credit marks an enormous shift in the way benefits and tax credits are administered and it is vitally important that people receive the right support both during and after the transition."

"Councils are uniquely well placed to provide people with the face-to-face help they may need to navigate the new scheme. The pilot councils will be instrumental in smoothing the changeover for their local residents and will provide invaluable pointers on how the scheme should be rolled out more widely in 2013."

"All the pilot applications were of an incredibly high standard and we were very pleased to see such a positive response from the sector. It is very clear that local authorities feel they have a strong role to play. We look forward to working with the pilot councils and the DWP to ensure local people receive a high level of service and support."

Source: ©DWP

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