Jobseekers embrace digital revolution

Published on Monday, 07 October 2013 10:35
Written by Sinead Fynes Black

The way people claim benefits is being revolutionised with the proportion of claims made online more than doubling in a year – saving taxpayers money and paving the way for the introduction of Universal Credit.

Employment Minister Mark Hoban has hailed the dramatic rise in online claims as the digital revolution in action. In August 2011 only around 1 in 10 people claimed online; that increased to 3 in 10 in August 2012 – and a year later this has rocketed to 8 in 10.

Jobseekers are also increasingly finding jobs online – the government's new jobsite, Universal Jobmatch, which automatically matches people's skills to a job which suits them, is now receiving more than 5 million searches every day.

Mark Hoban, Employment Minister said:

"The modern world is digital. Many employers only advertise vacancies online, and most want their new recruits to have IT skills. So it is vital that we support jobseekers to develop the skills they need.

"These figures show that our efforts are paying off, with jobseekers flocking to use Universal Jobmatch and 80% embracing the opportunity to manage their benefits online. People are showing us that they are ready for the digital shift that Universal Credit will bring.

"The focus on online services is part of a cultural change in how people will interact with the welfare state and is an essential part of Universal Credit. The new benefit is claimed and interacted with online. As well as being more convenient for claimants, this digital push better prepares them for the world of work, where digital skills are increasingly required."

Source: DWP

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