GPs removing patients without warning

Published on Tuesday, 18 October 2011 09:17
Posted by Scott Buckler

Some GPs are striking badly behaved patients off practice lists without the warning required by the NHS, the Health Service Ombudsman says

 

It said in some cases, whole families had been told to find a new doctor, after one family member was abusive.The ombudsman said the NHS was failing to adequately deal with complaints and many minor disputes were escalating.

The government said it wanted a more accountable NHS and had already brought in a more robust complaints system.The Health Service Ombudsman handled more than 15,000 complaints in 2010-11, but two-thirds went back to the local area for adjudication.

Source: BBC News

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