Highest ever satisfaction rates in 2012 student survey

Published on Thursday, 27 September 2012 11:18
Posted by Vicki Mitchem

Students are more satisfied with their experience at UK universities or colleges than at any time in the eight years of the National Student Survey (NSS), with 85 per cent saying they are satisfied overall with their course in this year's survey.

In each of the six main categories covered by the NSS, satisfaction has improved. The questions for which students have consistently expressed the lowest level of satisfaction, 'Assessment and feedback' has improved from 68 to 70 per cent since last year.

New this year was the addition of a question on satisfaction with students' unions. This addition follows research into what information students would find most helpful in choosing which university or college to attend.

Students from 154 higher education institutions (HEIs) and 106 further education colleges (FECs) from across the UK took part. Around 287,000 final-year students responded to the survey this year, an increase of over 20,000 from last year.

This represents a response rate of 67 per cent, the highest rate in the eight years the NSS has been running. The results of the survey provide valuable information for prospective students, and help universities and colleges to further improve the education they provide.

Detailed data are available on the Unistats web-site, which gives data on responses by all students in the survey by institution and by subject. The survey was conducted by Ipsos MORI.

Source: ©HCFE

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